After a crime, a serious injury or a death by suicide in Poulsbo, the cleanup is done by an independent biohazard cleanup company that the family or property owner hires directly. Work can start only after police, and the Kitsap County Medical Examiner’s Office1 if someone died, have finished and released the scene. Biohazard Network does not do this work; we can connect you with an independent local company so you do not have to search alone.
If you are facing this now, you do not have to handle any of it yourself. The 988 Suicide & Crisis Lifeline offers free, confidential emotional support, including to people worried about a loved one, and you can call, text or chat with a counselor anytime, day or night.
What this cleanup involves
Crime and trauma scene cleanup means removing and disinfecting what is left after an assault, a homicide, a break-in where someone was hurt, a serious accident, or a death by suicide. The point is that the family never has to see or handle any of it. A biohazard is any material, such as blood, that may carry germs able to make people sick. Bloodborne pathogens are germs carried in blood that can cause disease. Household cleaners cannot reach what has soaked into carpet pad, drywall or subflooring, and cleaning without protection puts the person doing it at risk.
What happens first
Police and the medical examiner
Police control the scene of a crime or serious injury until they release it. Scene release means investigators have finished their work and handed the property back to its owner. If someone died, the Kitsap County Medical Examiner’s Office1 may also be involved; a medical examiner is an appointed official, and this office investigates all sudden, unexpected, or unnatural deaths in Kitsap County. Under RCW 68.50.010, jurisdiction over deaths caused by violence, whether self-induced or otherwise, rests with the county coroner or medical examiner. The Kitsap County Medical Examiner’s Office can be reached at 360.731.6843 with questions. Neither police nor the county cleans the property after release; that is left to the owner and the company they hire.
What not to touch
Before release, stay out of the affected area and leave everything where it is. After release, you still do not need to touch anything. Close the door to the room if you can, keep children and pets away, and let the company you hire take it from there.
After a death by suicide
If someone you love died by suicide, please go gently with yourself. Your loved one goes into the care of the funeral home you choose, and the Kitsap County Medical Examiner’s Office1 releases personal property it secured to the funeral home with the body. Its investigators carry a pamphlet for families that answers common questions and lists grief-counseling resources. The office’s family Resource Guide states that it does not endorse or recommend any specific providers, so the choice of cleanup company is yours. The company you hire takes this work off your shoulders; if privacy matters, ask before hiring whether its crew can arrive in unmarked vehicles.
For property managers and employers
After an accident or assault at a rental, an office or a shop, keep tenants, staff and customers away from the area and close it off if you can. After release, ask the company for written records of what was removed, what was disinfected and how the waste left the site. Keep them for insurance.
What to expect from the company you hire
The crew wears protective equipment such as gloves, suits and respirators. Containment comes first: sealing off the work area so contamination does not spread through the building. Porous materials, meaning things that soak up liquid such as carpet, padding, mattresses and some drywall, are removed when they cannot be cleaned. Disinfection, the use of products that kill germs, follows on hard surfaces. Odor remediation, which means dealing with an odor at its cause, comes last, after the source is gone, and has its own page for Poulsbo.
What is removed may include biomedical waste, Washington’s legal term for listed types of waste such as discarded human blood and materials containing free-flowing blood. In Kitsap County, hauling biomedical waste is regulated by the Washington Utilities and Transportation Commission (UTC) and the Kitsap Public Health District (KPHD), and a company needs UTC approval and a KPHD Solid Waste Hauling Permit. A KPHD Site Restoration Hauler permit is not the biomedical waste hauling permit, so ask who will haul the biomedical waste away.
Before you hire anyone, ask how the company follows OSHA’s bloodborne pathogens standard2, 29 CFR 1910.1030, and the ANSI/IICRC S540 Standard for Trauma and Crime Scene Cleanup, which comes from the IICRC (the Institute of Inspection Cleaning and Restoration Certification, a non-profit organization for the inspection, cleaning and restoration industries). You can also look the business up on the Washington State Department of Labor & Industries3 (L&I) tool called Verify a Contractor, Tradesperson or Business3, and the certifications guide explains what each check means.
Insurance and crime victims compensation
Homeowners insurance sometimes covers this work, depending on the policy. The Office of the Insurance Commissioner4 (OIC) says you can ask your agent or insurance company whether a loss is covered without filing a claim. If a crime caused the loss, the OIC says to notify police and keep a copy of the report. You have the right to choose your own contractor for covered repairs. Read paperwork before signing, since the OIC warns that a contractor’s assignment of benefit form could affect your rights.
Usually covered: Homeowner insurance protects your home and belongings from damage caused by specific risks, says the Insurance Commissioner’s page on how home insurance works. Insurance companies can’t deny your claim if a covered loss is due to domestic abuse and you didn’t help cause the loss; if you file a claim for a property loss, you’ll also need to file a police report, says the Commissioner’s page on domestic abuse and insurance.
Usually not covered: A policy may exclude losses caused by intentional or fraudulent acts of anyone it insures, under RCW 48.18.550.
Ask your insurer: “What does my policy cover for cleanup after a crime, a serious injury or a suicide in my home, and do any exclusions apply?” Source: Filing a homeowner insurance claim (Washington State Office of the Insurance Commissioner)4
Washington’s Crime Victims Compensation Program5, part of L&I5, does not pay for crime scene cleanup; L&I lists it among what the program does not pay for. It may still help with a victim’s medical treatment, mental health treatment, grief counseling, partial wage loss replacement or funeral expenses. To qualify, a person must have been physically injured or mentally traumatized by a gross misdemeanor or felony in Washington, and the crime must have been reported to law enforcement, with cooperation in the investigation. The program calls itself the payer of last resort, meaning it pays only after primary insurance.
Poulsbo details
Code enforcement sits with the Planning and Economic Development Department and the Police Department. For a home, a rental or a Front Street business near American Legion Park, the order is the same: release first, then cleanup.
Who to call first
In an emergency, call 911.These official offices may be part of the first steps. They are government pages, not ours.
- Kitsap County Medical Examiner (opens in a new tab)After a sudden or unexpected death, cleanup waits until this office is done.
- Kitsap Public Health District (opens in a new tab)For local health questions, such as a home that was used as a drug lab.
- Kitsap Public Health: permitted waste haulers (opens in a new tab)Cleanup companies that haul away waste here need this permit.
- Washington Crime Victims Compensation Program (L&I) (opens in a new tab)If a crime happened, it may help with some costs, such as funeral expenses. It doesn't pay for cleanup.
- Verify a contractor (L&I lookup) (opens in a new tab)Look up whether a company is a registered contractor before work starts.
- Washington State Department of Health (opens in a new tab)State health rules, such as for drug lab cleanup and hantavirus.