A lasting odor after a death, a hoarding situation, animal waste, smoke or a sewage backup in Kent fades only when its source is found and removed, and the space is deodorized after that. Biohazard Network connects you with an independent local cleanup company that you hire directly; we do not clean, remove or deodorize anything ourselves.
If you have just lost someone, or you are a landlord facing a home that needs more than ordinary cleaning, this page explains what odor remediation involves and what to ask.
Why sprays and ordinary cleaners do not work
Remediation means fixing a problem at its source rather than hiding it. A lasting odor comes from material that has soaked into the home. Sprays, candles and household cleaners cover the air for a while, but the source stays, so the odor returns.
Much of the problem sits in porous materials, meaning materials with tiny openings that absorb liquid, such as carpet, carpet pad, drywall and the subfloor (the wood layer under the flooring). Surface cleaning cannot reach liquid that has soaked into these layers, so affected sections may have to be cut out and replaced. The Washington State Department of Health1 (DOH) gives similar advice about mold: do not paint or caulk over it.
Some sources are also a biohazard, meaning material such as blood or body fluids that can carry bloodborne pathogens, the germs in blood that can cause disease.
What happens first
If someone died in the home
A medical examiner is the public office that investigates certain deaths. Here, the King County Medical Examiner’s Office investigates sudden, violent, unexpected, and suspicious deaths that occur in King County. Families are not charged for the investigation or examination. You can reach the King County Medical Examiner’s Office at 206-731-3232.
Scene release is the point when police or the medical examiner say they are finished and the home can be cleaned. Until then, do not clean, move items or throw anything away, and afterward keep people and pets out of affected rooms. The unattended death cleanup page covers this in more detail.
If the source is sewage, animals or a hoarding situation
No scene release is needed when no death is involved. Public Health – Seattle & King County2 offers information on sewage releases in Seattle and King County, on mold under indoor air quality, and on rodent complaints, though its mold page notes that it does not conduct mold assessments. DOH1 says to hire a professional when a moldy area has been contaminated by sewage. See sewage and biohazard waste cleanup.
Where rodents have been, DOH3 says to handle all droppings as if infectious and not to sweep or vacuum, and it notes that a dust mask does not protect against viruses. If your parent or another person who hoards lives in the home, ask the company to work around what the person decides to let go. More is on the hoarding cleanup page.
What to expect from the company you hire
Ask any company you call to explain each of these steps:
- Protective equipment such as gloves, eye protection, breathing protection and coveralls.
- Containment, meaning sealing off the work area so dust and particles do not spread to other rooms.
- Source removal: taking out affected porous materials and items that cannot be saved, only after you agree.
- Disinfection, meaning applying products that kill germs on the surfaces left behind.
- Deodorizing, done only after the source is gone.
- Checking the result: ask how the company confirms the odor is gone and what happens if it returns.
- Disposal: biomedical waste is a category in state law that includes discarded blood, materials holding free-flowing blood, and used needles.
- Records: ask for photos and a written list of what was removed. The Office of the Insurance Commissioner tells renters not to throw damaged things away yet, since the insurer may want to inspect them.
Before you hire anyone, ask how the crew follows OSHA’s bloodborne pathogens standard4, 29 CFR 1910.1030, and the ANSI/IICRC S540 Standard for Trauma and Crime Scene Cleanup from the IICRC (the Institute of Inspection Cleaning and Restoration Certification, a non-profit group for the cleaning and restoration industries). You can also check the business yourself with the Department of Labor & Industries5 (L&I) lookup, Verify a Contractor, Tradesperson or Business5, and the certifications guide explains what to look for.
How long odor remediation takes
No one can give a fair estimate before seeing the home. These things can make the work longer:
- How long the source was there. Material that sat longer can reach deeper into floors and walls.
- How much porous material is affected. Subfloor or wall framing that absorbed liquid adds removal and treatment steps.
- Ventilation. Rooms with little airflow can hold odor longer, and deodorizing may take more than one round.
- The amount of belongings. In a hoarding situation, items are sorted with the person or family before the source can be reached.
- Whether restoration follows. Rebuilding walls or floors is a separate stage, explained in how biohazard cleanup fits with restoration.
- Waiting periods. Scene release, an insurance inspection and decisions about belongings all affect when work starts.
DOH1 says to clean and dry water-damaged carpets, clothing, bedding and upholstered furniture within 24 to 48 hours, or consider replacing them, which is one plain reason sooner is better. Ask the company for a written plan listing each stage and what could change it.
Odor remediation in Kent
Kent is an incorporated city, and its Economic and Community Development department runs the city’s Permit Center, so ask the company whether rebuilding after removal needs a permit. The steps on this page apply whether the home is near Meeker Street in downtown Kent or closer to the Green River Natural Resources Area, a wildlife sanctuary with trails and bird-viewing towers.
You can reach Public Health – Seattle & King County2 at 206-296-4600. If a relative’s home is on Vashon/Maury Island instead, it is reachable only by water; the Fauntleroy ferry terminal carries ferry riders between West Seattle, Vashon Island and the Kitsap Peninsula, so ask any company how it will get there.
Who to call first
In an emergency, call 911.These official offices may be part of the first steps. They are government pages, not ours.
- King County Medical Examiner (opens in a new tab)After a sudden or unexpected death, cleanup waits until this office is done.
- Public Health – Seattle & King County (opens in a new tab)For local health questions, such as a home that was used as a drug lab.
- Washington Crime Victims Compensation Program (L&I) (opens in a new tab)If a crime happened, it may help with some costs, such as funeral expenses. It doesn't pay for cleanup.
- Verify a contractor (L&I lookup) (opens in a new tab)Look up whether a company is a registered contractor before work starts.
- Washington State Department of Health (opens in a new tab)State health rules, such as for drug lab cleanup and hantavirus.